View Full Version : Customer support template gives error
October 31st, 2010, 12:54 PM
I get 500 - Internal server error. if I enable and choose Customer server template in RP 5.01
October 31st, 2010, 04:57 PM
thats extremely strange as I use that template set. You sure you have all the files uploaded? also make sure if your running some other language you have the necessary sub language folders made with files.
November 1st, 2010, 12:53 AM
It was the language folder ;)
November 1st, 2010, 08:49 AM
Yeah had a feeling that was your case since the product is only released in english. ;)
November 1st, 2010, 04:29 PM
I think I have run into limitations with templates and languages.
I have mixed a new template called showproduct2.tmpl etc.. but I am stuck with the language strings in the database, Reviewpost is not pulling info from the files in the lang folder that I have made and is called showproduct2.php only from the db.
So I cant use custom translations or phrases and the lang folder seams usless.
November 1st, 2010, 04:46 PM
We still load sub language strings to overwrite the default the same old way through the subfolders. This is right in the file
if ( $Globals['cattemp'] > 0 )
// We're using a different template here
If your language is set to dutch we will look for a file in the languages/dutch folder called showproduct2.php. Of course this means the file needs to be translated with the exact strings to overwrite the database phrases.
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