PDA

View Full Version : Do you have fix for this problem


Subah
August 1st, 2010, 04:19 AM
Hello,
i know my license is exipre but i have this problem
http://www.photopost.com/forum/how-do-i-vbulletin-3-6x/138934-database-error-when-viewing-user-profile.html
and i updated User Counts but it is still not work i really do not want to renew my license and after i do not get the fix for this problem

Chuck S
August 1st, 2010, 07:39 AM
To obtain product support your license must be current for members access to updates and support.

Subah
August 1st, 2010, 11:29 AM
Hi Chuck,
i think my thread was clear :)
if this problem fixed i will renew it but if there is now solution what is the benefit from renewing the licene :)
i just want to know if there is a soltion, if the way that you talk is renew the licene if you can not fix it will you return my money back :)

Chuck S
August 1st, 2010, 12:58 PM
The vbgallery support team would assist you with any support issue you have with vbgallery but you must have access to obtain support.

The members area renewals are basically what pays for you to obtain support.

Subah
August 1st, 2010, 03:20 PM
Ok let as see after i renew the licene how can the support team help me
i just renew the licene and waiting the help
:)

Chuck S
August 1st, 2010, 05:09 PM
Feel free to open any support thread you need once you are verified.

Subah
August 1st, 2010, 05:49 PM
and should it take long time to verified :)

Chuck S
August 1st, 2010, 06:05 PM
they will tell you when your order has been renewed and as long as your forum email matches the license email you will become verified.

Subah
August 1st, 2010, 06:13 PM
Thank you Chuck :)

Chuck S
August 1st, 2010, 08:00 PM
Your quite welcome Subah.