View Full Version : Can not access Members area
July 6th, 2010, 09:23 PM
When I login to the Members area I see my licenses for Classifieds and I can download the software but I can not see my PhotoPost license nor can I download the software :(
Thank you for purchasing a PhotoPost Classifieds license. Your license grants you permission to run one instance of PhotoPost Classifieds on one domain and one web server for an unlimited period of time.
Your license details
Your Name or Company Name: XXXXXX XXXXX
Your Email: XXXXXXXXXXX @ yahoo
License Number: 30040
Access to Members Area Expires: 11/2/2010
July 6th, 2010, 09:33 PM
Each license is separate from the other. You would need to login with your photopost pro license details to see your pro license. Logging in with a classifieds license detail is going to show you the classifieds license. You can link all your licenses to one login using the link aspect in the members area.
July 6th, 2010, 10:15 PM
They were all linked. I am using the login info from the PP email.
July 6th, 2010, 11:02 PM
well if they are all linked then you should see the photopost pro license when your in your members area right?
I see you have two classifieds and one photopost license.
July 8th, 2010, 11:01 AM
Yes that is correct.
The 2 licenses I have are: 26438 & 30040 and I can see both when I login to the members area meaning they are properly linked.
But when I login I only see the Classifieds software.
July 8th, 2010, 02:08 PM
You forgot license 26037 which is Photopost Pro
If you do not see all 3 licenses under one main login then you do not have every license linked.
I checked and fixed yours you had not linked the Pro license with your login from 30040
July 8th, 2010, 08:02 PM
Hmmm.. I must have missed the confirmaiton email along the way...
Anyways thank you bunches for doing that for me :)
July 9th, 2010, 10:16 AM
well your logins should all have been in one email if you requested logins here but its all set for you. ;)
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