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View Full Version : Problem purchase?


VictorDA
May 14th, 2010, 05:57 AM
Hi
I paid successfully PhotoPost Pro/vBGallery and Branding Free Option, but I got nothing :(
Paid through PayPal.

Any help!

Chuck S
May 14th, 2010, 08:14 AM
Please contact sales through the contact us link in the header. I would suspect your email from us is in a spam filter. we usually process all orders within a 24 hour period.

VictorDA
May 14th, 2010, 08:26 AM
Yes, I have already sent the letter, but the response has yet been received. :(

Chuck S
May 14th, 2010, 08:44 AM
what email would this have came from as I do not see any unresponded to emails

I would suggest you check your spam box.

VictorDA
May 14th, 2010, 10:28 AM
Spam filter is disabled.
I got the application letter for registration in the forum and all of the successful payment, but where is my PhotoPost Pro/vBGallery?

Chuck S
May 14th, 2010, 10:31 AM
well this is the support forum not much I can say since I dont work for sales. Now if you list the email you used on the order form I can try and look up and see if there is a license that has been issued. I can see that also

You can give email or a full name that way I can search

VictorDA
May 14th, 2010, 10:55 AM
All received! :)
Thank you I beg your pardon for disturbing my impatience!
:)

Chuck S
May 14th, 2010, 10:57 AM
Okay no problem