View Full Version : Paid Install
January 15th, 2010, 04:52 AM
I spend about an hour trying to install the classifieds script to no avail, I just paid $59 to have you guys do it, as I don't want to mess anything up.
Who do I send my server username and password to?
January 15th, 2010, 08:01 AM
Customer Service will send you the install document and information needed and you would send that stuff back to them.
January 15th, 2010, 02:07 PM
January 15th, 2010, 04:47 PM
No problem let me know if there is anything else I can assist with.
January 15th, 2010, 08:53 PM
Ok, so to make a longer story short, Got that new HP smart touch(model C309n) web all-in-one printer today(my old printer died today), so I could print and fax the documents back to you guys, and the damn software wouldn't install in my windows 7 64-bit system, on the phone with HP support for an hour, and they couldn't install it either.
So took it back for a Cannon MX860, so hopefully that will install fine.
While I was out, I went to Fedex and they faxed the documents to you guys, did you get them?
Chuck, I emailed you my login usernames and passwords, did you get them?
Thanks Chuck, I appreciate all the assistance on this.:)
January 15th, 2010, 09:20 PM
customer service will let you know if they recieved things that stuff doesnt go to me as I work with product support not orders.
January 16th, 2010, 03:04 AM
Ok, because your email was on the customer service notice they sent me.
January 16th, 2010, 08:16 AM
thats fine I am referring to the install doc nothing happens until thats sent to them.
January 16th, 2010, 11:55 AM
Ok, I haven't heard anything back yet, are they closed on the weekends?
January 16th, 2010, 12:24 PM
No they should process orders 24 hours a day. If your last name is Lucier then your install was just sent to me like 2 hours ago so it will most likely be done sometime today.
Gotta do my support rounds first ;)
January 16th, 2010, 12:39 PM
Ok, Yes, thanks Chuck.:)
January 16th, 2010, 12:41 PM
No problem ;) I will let you know via email when its done.
January 16th, 2010, 05:17 PM
Ok, sounds good Chuck.
January 16th, 2010, 05:39 PM
Yep your the only one I have left to do ;)
January 16th, 2010, 08:58 PM
Thanks Chuck, I see you installed it, but the version you installed is 3.13 and the lastest version is 3.21
January 16th, 2010, 09:17 PM
Current Version 3.21
Thats what it says in your admin panel
maybe your footer says something different I can check that out
January 16th, 2010, 10:43 PM
Yes, the 3.13 was just in the footer, looks like you fixed it, it now says 3.2.
Thanks Chuck, Its working great!
January 17th, 2010, 06:37 AM
Enjoy your weekend.
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