View Full Version : Purchased Renewal 24 hours Ago

January 9th, 2010, 04:34 PM
And it still says I need to renew my access =\

Help please =)

Chuck S
January 9th, 2010, 05:04 PM
Feel free to use the contact us link in our header to contact sales about this matter.

January 9th, 2010, 05:20 PM
Will do, thanks Chuck

Message Sent.

Chuck S
January 9th, 2010, 05:24 PM
No problem they should be able to assist. ;)

January 9th, 2010, 06:50 PM
Chuck can you please move me to a verified customer usergroup, I cant view solutions to the errors I'm getting with vB4 and Photopost 7 (stupid header issue)

Chuck S
January 9th, 2010, 07:28 PM
Hello sorry I would not know who you are or what license this is for because your email does not match whats on file for your license thats your issue.

PhotoPost Community - Announcements in Forum : Before You Buy (http://www.photopost.com/forum/before-you-buy/announcements.html)

As our verification thread states all you need to do is set your forum email to match that of the email on file for a valid license that has members access. Then you will become verified.

January 9th, 2010, 07:46 PM
Oh, gotcha! =) Will do now.

changed it but still not verified.

License#: 28099
PhotoPost PHP Pro

Oops, Just saw it can take up to an hour due the cron on the script I assume =)

Chuck S
January 9th, 2010, 07:58 PM
yes it can take an hour or so.