View Full Version : Renew two time photopost
November 14th, 2009, 02:49 PM
hello, it seems that i have renew two time my license, trying to pay via paypal
how does it work, does it add me one year support or can i get a refund ??
on paypal, number of transaction :
Numéro de transaction : 7N063042H53844037
Numéro de transaction : 6H4544074F860841U
November 14th, 2009, 04:56 PM
Just enter the license-number in the "Information-field" during the order-process. I run mutiple licenses of photo/review-post and always got the right one renewed doing so.
And yes, 39$-Renewal will give you one year of download-access to the renewed license :)
November 14th, 2009, 06:35 PM
Indeed just state what licenses your renewing
November 14th, 2009, 07:03 PM
i didnt put any license number, i just saw i didnt put the URL of my website so i went back, and pay
but i saw i received to paiement with paypal, thats why i'm asking that
my license is number 19623
November 14th, 2009, 07:17 PM
That license was definately renewed by customer service and they would have sent an email to the email on file with the license.
November 14th, 2009, 07:50 PM
sorry, i don't understand what you mean :(
November 14th, 2009, 08:50 PM
I said the license number you noted was indeed renewed and you would have recieved confirmation of that to the email thats on file for your license.
November 15th, 2009, 06:56 AM
ok i saw they have renew my classified license, even if i'm not using it anymore
anyway, thats my fault :) so i will stay like that ^^
November 15th, 2009, 07:08 AM
Okay well glad your sorted then
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