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scabbed
November 14th, 2009, 01:49 PM
hello, it seems that i have renew two time my license, trying to pay via paypal

how does it work, does it add me one year support or can i get a refund ??

on paypal, number of transaction :

Numéro de transaction : 7N063042H53844037
Numéro de transaction : 6H4544074F860841U

thanks

TheSonic
November 14th, 2009, 03:56 PM
Just enter the license-number in the "Information-field" during the order-process. I run mutiple licenses of photo/review-post and always got the right one renewed doing so.

And yes, 39$-Renewal will give you one year of download-access to the renewed license :)

Chuck S
November 14th, 2009, 05:35 PM
Indeed just state what licenses your renewing

scabbed
November 14th, 2009, 06:03 PM
i didnt put any license number, i just saw i didnt put the URL of my website so i went back, and pay

but i saw i received to paiement with paypal, thats why i'm asking that

my license is number 19623

Chuck S
November 14th, 2009, 06:17 PM
That license was definately renewed by customer service and they would have sent an email to the email on file with the license.

scabbed
November 14th, 2009, 06:50 PM
sorry, i don't understand what you mean :(

Chuck S
November 14th, 2009, 07:50 PM
I said the license number you noted was indeed renewed and you would have recieved confirmation of that to the email thats on file for your license.

scabbed
November 15th, 2009, 05:56 AM
ok i saw they have renew my classified license, even if i'm not using it anymore

anyway, thats my fault :) so i will stay like that ^^

Chuck S
November 15th, 2009, 06:08 AM
Okay well glad your sorted then