View Full Version : Verified customer

April 30th, 2009, 04:46 PM
Can't seem to start a thread anywhere aside of this section.

I see "Content visible to verified customers only" all over the Photopost forums and I'm wondering when I stopped being one. Yes, I have a couple of active licences.

Can Chuck or someone please re-enable my access? Thank you.

Chuck S
April 30th, 2009, 09:59 PM
I would not know what licenses you had really. Any licenses based on this email are expired for support or members access.

You would need to change your forum email to match an email that is on an active photopost license that has members access and support.

May 1st, 2009, 11:10 AM
Someone who knows in Sales has obviously taken care of the problem. I choose to keep my Paypal email different from the email I use on forums, thank you.

Chuck S
May 1st, 2009, 11:13 AM
Yes I saw that and changed it you gave me information in the helpdesk email that could assist ;) Thats why I posted your email has to be the same thats on the licenses. We have an announcement at the top of all our forums to assist customers who have this very question why they cant post.