View Full Version : Waiting for access

April 30th, 2008, 10:16 PM

I've received this email saying the following after i bought photopost, but i want to get access asasp because i want to install the gallery before my finals starts. I didn't know that you guys don't give immediate access once someone purchase the gallery.

"This email is to confirm the receipt of your recent order from the PhotoPost/ReviewPost store.

If you purchased a license for PhotoPost or ReviewPost, we will provide you with access to our members download area within 1 business day, and usually within a few hours or less. We manually verify all orders for your protection and ours but we understand that you want to download the software ASAP."

Can someone from photopost staff check this matter and if possible get my access today.It says in the email that i may get my access within few hours or less.

Best regard

April 30th, 2008, 10:45 PM
It also says you WILL get access within one day.

Chuck S
May 1st, 2008, 07:18 AM
As the email states and our order page states it can take up to 24 hours to process an order in most cases things get processed within a few hours. If you ordered it last night late it would be processed sometime this morning.

May 1st, 2008, 08:17 AM
Hey Chuck, thanks i've received it last night but i am having difficulty instaling it, i will look more into it once i get home.

Chuck S
May 1st, 2008, 02:37 PM
Not a problem if you have further questions let us know