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View Full Version : Just renewed my liscense now questions


Al Gregory
March 15th, 2008, 11:06 AM
Im sure this has been asked a million times but I just renewed by PayPal. How long before I can download updates?

Also I am going to upgrade from VB 3.09 to 3.6.8 I also have a VBPortal plus Photo Post. Question, what order should I do all this? Do I have to update PhotoPost as soon as I upgrade VB and VBP? Any suggestions to make it easier?

Chuck S
March 15th, 2008, 12:41 PM
You can do your vb upgrades and then do photopost. it can take up to 24 hours to process an order.

Al Gregory
March 15th, 2008, 01:22 PM
Ok I just upgraded VB and VBP that all worked but the gallery is a blank page. Is that normal until I upgrade that?

Chuck S
March 15th, 2008, 07:38 PM
Not normal no. You sure your vb upgrades you did not change a forum path or anything?

Al Gregory
March 16th, 2008, 01:28 PM
no but I think I changed a template when I upgraded the VBP I got an eror near the end of that and I had to back up abd choose a different style. Is there a way to correct this?

Chuck S
March 16th, 2008, 01:42 PM
I would suggest upgrading your vbGallery and then make sure to also check the options to reinstall the templates.

Al Gregory
March 16th, 2008, 02:38 PM
I tried running an upgrade and I got an error message so I did a fresh install (people can re upload their pics if they want) and all went well but when I try to upload a pic it says an error accured please notify webmaster. Anything I can look for.

Chuck S
March 16th, 2008, 02:41 PM
http://www.photopost.com/forum/announcement.php?f=67

Please read that thread to verify yourself and you can post in the vbgallery support forums for a support technician to assist you.

I do not do vbgallery support so best to post there.

Al Gregory
March 16th, 2008, 02:45 PM
had to 777 folders in gallery

Al Gregory
March 16th, 2008, 02:46 PM
Sorry I should have tried the 777 first. Just get nervous when things dont work

Chuck S
March 16th, 2008, 04:15 PM
Not a problem enjoy your weekend.

Al Gregory
March 16th, 2008, 04:23 PM
Thanks