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View Full Version : Odd Problem, need help


Walt_Felix
February 15th, 2008, 07:25 PM
The other day, my PhotoPost 5.21 installation which has been working without issues for a few years, suddenly stop displaying images. Thumbnails, medium and full size images simply to not load anymore, however, the data directory structure is fully intact and all the files are still present. If I call to the image files directly, they will load in a browser, but will not display when called to by any of the scripts. I'm kind of at a loss and I haven't made any changes to the configuration or even added photos in months. I would assume a script file must have gotten corrupted but I don;t know where to start troubleshooting.

Anyone have any ideas?

This is the site
http://www.walt-n-ingrid.com/images/photopost/index.php
It's just a personal photo gallery to share images with family members, but if you click around, you'll see none of the images are loading with exception of one http://www.walt-n-ingrid.com/images/photopost/showphoto.php?photo=7364&cat=623

Any suggestions on where to start troubleshooting will be appreciated. Thanks

[edit] OK, I've been playing with it and it's starting to look like my hosting company has been making configuration changes to the server, If I open the gallery via this linkhttp://waltning.accountsupport.com (http://waltning.accountsupport.com/images/photopost/) instead of my Domain name, the thumbnails display properly. Looks like I need to call their tech support.

Chuck S
February 16th, 2008, 12:06 AM
You need to find out what is going on with your server and login and input the correct server paths to the data and uploads folders in global options and save and then in storage options hit revert and save twice to load the corrected paths.

More than likely your host has updated the server and changed your server paths and you could have domain issues as well. Just make sure as well this is not caused by any htaccess file you have in your webroot either.

Walt_Felix
April 10th, 2008, 08:25 AM
The problem seemed to correct itself after a couple of days and was working OK for a while. Apparently, they are migrating many of their hosting accounts to new servers and are not very forthcoming with answers at the moment. Now another issue has come up and this time, not only is the gallery completely down, I can't even log in to get into the admin console. I keep getting Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /home/waltning/public_html/images/photopost/pp-inc.php on line ###
for various lines. I suspect they may have bombed my UserID and Password associated with the database but I'm not sure. Does this sound like a reasonable possibility?

This is the site
http://www.walt-n-ingrid.com/images/photopost/index.php

Thanks.

Walt_Felix
April 10th, 2008, 08:57 AM
OK, looking at the database from their control panel, I keep seeing various tables listed as "Warning" so clicked the repair function for each table and restored 95% of the site's functionality. Still having trouble with the member galleries (completely toasted). The random images, most popular and recent photos functions still generate various errors. I'm also noticing the after browsing the gallery for a few, some of those tables are listing "Warning" again. I think I'm seeing signs of some database corruption as it seems like some of the images have been randomly moved to different categories though their file locations have remained. I'm gonna have to play with this for a bit and see if I can figure out what's going on.

Chuck S
April 10th, 2008, 09:40 AM
You missing stuff in the database. Your site is so old i cant tell you what lines they are. Try setting in admin global option the debug setting to display errors and then as admin you should see the true errors and can post them here.

You should definately upgrade soon.