View Full Version : Portrait thumbnails cropping
December 11th, 2007, 10:01 AM
Hi, all of the images uploaded that are portrait have the top and bottom cut off in all the thumbnails. How do can I fix this?
You can see it happening here: http://www.phototopix.co.uk
December 11th, 2007, 11:35 AM
Please explain what you mean. Your gallery looks fine to me.
December 11th, 2007, 03:02 PM
Hi Chuck, if you take a look at the attachment I've highlight all the portrait orientated images and as you can see all the portrait images have the top and bottom cropped/missing.
The correct orientation is being detected for these but as you can see they are not right.
Hope you can help with this.
December 11th, 2007, 03:08 PM
Those are the overlay images if you do not wish to use an overlay in Photopost you may go to Admin => Layout Options and set the thumbnail type to thumbnail.
December 11th, 2007, 03:18 PM
Thanks Chuck, i've just tried that but although the overlays have gone, the portrait images are still being cropped at the top and bottom as before.
Is there another setting somewhere I need to adjust that will fix this.
December 11th, 2007, 03:27 PM
By chance have you turned on uniform thumbnails in Upload Options in admin? If so try turning this off as you want a regular thumbnail. A uniform thumbnail is a crop from the center of an image. After turning off uniform thumbnails you can hit scan database in admin and elect to rebuild all thumbnails.
December 11th, 2007, 03:33 PM
Chuck you are a gem and yes I do have that turned on. I wondered what that option was!
Your assistance is extremely appreciated.
December 11th, 2007, 03:35 PM
Glad to be of help if there is anything else let me know. :)
December 11th, 2007, 04:04 PM
I will thanks again Chuck, 1st class support!
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