View Full Version : (): Sorry, this image type is not supported yet. - on 2. category and subcategory
November 22nd, 2007, 06:05 AM
Dear all, i know the problem was discuss several times, but i have ceke all my CHMOD and i can't explain it.
i can upload only pics in the first category, if i want to upload pics in the second or sub-categories i receive :
(): Sorry, this image type is not supported yet.
.... please help
November 22nd, 2007, 07:48 PM
Hello it sounds to me like all the directories under data at every level are 777 permissions.
That error from what I see can only be wrong permissions or possibly maybe your uploading a file that your GD2 does not support although I permissions is the more widely seen issue here.
Please check every directory including data all the way down like so
November 23rd, 2007, 02:20 AM
i am not at home now, but i think all the data directories have 777 permissions, what should be the right one ?
November 23rd, 2007, 06:57 AM
I am not sure what your asking here by what should be the right one?
Every last directory under data should be set to 777.
You can also send a url and admin login as well as ftp to firstname.lastname@example.org for us to look at it
November 24th, 2007, 05:41 AM
i have send an email to the support with my login.
November 24th, 2007, 09:09 AM
okay no problem have a good weekend.
November 27th, 2007, 05:53 AM
any news ?
November 27th, 2007, 08:42 AM
I would have to check but any emails send to email@example.com where responded to. What email addy would I be looking for?
November 27th, 2007, 02:28 PM
i see you have already sen me an email
[PhotoPost Support #LZB-84595-818]: http://www.photopost.com/forum/showthread.php?t=134375
ok , i still have the problem with the language,
but the bigger problem is that i can't upload photos on subcategories.
it is really hard
November 27th, 2007, 02:42 PM
I have linked a thread I suggest you read if your moving servers etc.
You might want to view this link and make sure all directories at every level are set to the permissions you have listed there.
You can then try running through your install.php file to update all the settings to the new server and run through install it will update all your paths etc.
November 29th, 2007, 05:59 PM
i have tried again, check the paths and permission - nothing,
i have still the same problem.
I have send you an email, please check with my logins.
November 29th, 2007, 06:17 PM
Okay well I will check our email system and let you know
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