View Full Version : Purchase? Member area upgrade?
September 28th, 2007, 01:08 AM
Guys, have an expired license and want to renew to upgrade to 6.0.
Is the "renew member access" option in the PP.com cart what I am looking for or do I need to pay full boat again?
This is confusing for customers. Recomend fixing this ASAP.
September 28th, 2007, 07:47 AM
How is this confusing please explain?
Each service is hyperlinked and explains which each is for.
September 28th, 2007, 11:45 AM
Yeah dude, I have access to my members area from my previously purchased license. My license is expired, and I want to renew so I can upgrade to 6.0. Do I need to "purchase" photopost for $129, or just purchase the $39 access to the members area?
Take a step back and put yourself in the customer's view for a moment. That's confusing. Descriptions mention nothing.
What do I need to purchase?
September 28th, 2007, 12:42 PM
You would select "renew members area access" for $39.00 and your access will be renewed for one year and you will be able to download any upgrades for your product for the next year.
September 28th, 2007, 01:14 PM
Very cool, thank you. Recommendation - add that description in your cart.
September 28th, 2007, 01:30 PM
Each service is hyperlinked as I noted. Have a great day anything else we can do to assist let us know.
September 29th, 2007, 05:43 AM
I paid for renewal yesterday. When would I have access to download?
September 29th, 2007, 11:07 AM
It can take up to 24 hours to process your order. It has been very busy last few days with the release of PP6 and the sale going on.
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