View Full Version : Image type not supported yet
August 20th, 2007, 08:33 PM
I just moved my site to a new server. Now when people try to complete the upload process they get this error: Sorry, this image type () is not supported yet.
August 20th, 2007, 10:02 PM
Most likely you need to reset the permissions on the data directory
August 21st, 2007, 03:45 PM
I have done this multiple times and I'm still getting that error. Any other ideas?
August 21st, 2007, 05:59 PM
what type of image are you uploading maybe there is an image in your upload que that GD2 will not handle on your server. Delete all folders under your uploads folder
August 21st, 2007, 06:37 PM
Its a .jpg If the program cannot handle .jpg then I'm sunk ;)
As far as deleting the uploads folder will that remove any current images in the software already?
August 21st, 2007, 11:27 PM
delete any directories under the uploads folder not the uploads folder itself
No deleting folders under uploads would not delete photos since photos are stored under the data directory
August 29th, 2007, 04:31 PM
Still having the same problem. Any other recommendations?
August 29th, 2007, 06:06 PM
You can email the admin login to email@example.com
December 28th, 2007, 08:10 PM
I've followed this post through also and still have the problem - will email support...
December 28th, 2007, 10:19 PM
Double Check Permissions and your server paths to ensure they are correct as well as the image type you are trying to upload is a supported image type for GD2.
December 28th, 2007, 11:22 PM
.jpg is the problem and GD2 does support that. I even got my husband into checking permissions and the directory 'gallery' is 777 with the exception of help, language and one other. All other software, classifieds and ratings are working fine. All looks correct in admin. Anywhere else I can look?
December 29th, 2007, 09:33 AM
As I noted in your other support post you did not update the server path to the new one in Admin => Storage Options. Your good to go.
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