View Full Version : Videos not showing up
May 26th, 2007, 12:58 AM
Since upgrading recently my video clips no longer play in Photopost Pro. is there a document somewhere that describes server requirements and how to setup Photopost to play Quicktime and WMV movies that I can refer to for a refresher course? I had this working at one time. Thanks.
May 26th, 2007, 09:40 AM
well what do you mean they do not play?
Only setting in photopost is in show photo options to show them regular way as a download link or embed the video in a player
May 26th, 2007, 11:04 AM
If you go to our video clip category in Photopost and click on any of the movies you'll see the Quicktime logo and then a question mark appears on top of it.
On my other site the clips are .wmv movies and they used to play. But now they open a Windows Media window and I get a message that an error has occurred.
I have the option in Show Photos set to embed the video as a player. Could there be something on my server setup that has changed that I need to address?
May 26th, 2007, 04:34 PM
As far as quicktime only thing I can say is do you have the quicktime.js file in the templates directory?
We do not have permission to view anything on your site to see what you see
I do know viewing other sites the multimedia seems to work fine
May 26th, 2007, 07:13 PM
There is not a quicktime.js file but there is a quicktimedetect.js file. I downloaded the Photopost 5.6.2 package again and there is no quicktime.js file in the templates folder.
BTW I sent you a login user/pw via email in case you could take a look. Thanks!
May 26th, 2007, 07:23 PM
the quicktime detect is the one I mean
June 1st, 2007, 01:46 PM
Chuck, I sent you a login account via email so you could take a look at my photoshop site and the movies problem. Is there a server spec that needs to be met or something activated with the server host for movies to play? I think something must have changed with the server setup or software because it worked for a while. Thanks for any help. :)
June 1st, 2007, 03:13 PM
I dont see any emails in our support system from you
June 2nd, 2007, 09:49 PM
I had sent it to email@example.com. I'll try an email address that I've received email from you on before. Thanks.
June 2nd, 2007, 09:51 PM
Definately nothing in our helpdesk that I see on this subject
Last email from you is about reviewpost ratings on May 9th
vBulletin® v3.8.1, Copyright ©2000-2014, Jelsoft Enterprises Ltd.