View Full Version : Are the help forums closed?

April 18th, 2007, 12:45 PM
I am trying to post in the user forums and keep getting a note they are locked. I'm logged in and I can see the member area but can't post my problem.

Chuck S
April 18th, 2007, 12:58 PM

That announcement at the top of our forums should explain you need to be a verified customer to access the forums and how to become verified

April 18th, 2007, 04:39 PM

Seems that this question comes up a fair number of times.

Perhaps changing the title of the top thread would help?

Something along the lines of:

New to the Forums? Can't Post? Check here first!

That's an example but I think something that would indicate to new users what the thread is for might be helpful (versus the current 'New Verified Customer Tag' title).

Chuck S
April 18th, 2007, 05:47 PM
Good thought

April 19th, 2007, 11:29 AM
Let's hope that helps. :-)