View Full Version : Posting in the help forum

January 4th, 2007, 04:33 PM
Is there a reason I can't post in the help forum? I need help with a few things.

First, when in the gallery, then click on Home, I'm taken to the Gallery home. I'd like it to go to the site home.


I have more questions and would love to post them in the correct forums. We purchased and have used PhotoPost and would like to continue using it.



January 4th, 2007, 07:21 PM
You have to have your email the same as the one you purchased the product with. And then it will update you in a few hours and you'll have access to those areas and then when you post, it will add the verified customer tag.

This explains it.


January 5th, 2007, 01:46 PM
ah okay, thanks!

January 16th, 2007, 09:04 PM
Okay I did that and I still can't post. I put our customer number in the profile field but I'm still not coming up as a verified member.

I also can't figure out how to bulk upload. I'm getting ready to delete PhotoPost from our site, this has been very very frustrating.

Michael P
January 16th, 2007, 09:14 PM
It's not the customer number that matters; it's the email address. You need to have the email address you used to purchase for the system to pick you up.

January 16th, 2007, 09:33 PM
Yes, I did that.

Michael P
January 17th, 2007, 08:21 AM
I am unable to find a license under your email address; please PM me your purchase information so I can clear this up ASAP.