View Full Version : Support Ticket...
April 25th, 2005, 08:54 PM
How long does it take for someone to look at a support ticket?
April 25th, 2005, 08:56 PM
Generally tickets are looked into and responded to within 24 hours, however we did have some downtime today due to a host issue.
April 25th, 2005, 08:59 PM
would you be able to take a look at my ticket? I turned off the permissions to my ftp server, so I wanted to know when I should turn it back on.
April 25th, 2005, 09:00 PM
I just responded to your ticket.
April 25th, 2005, 09:04 PM
ftp has been turned on.
April 25th, 2005, 11:53 PM
any updates? it has been almost 3 hrs.
April 26th, 2005, 07:55 PM
Everything is working!
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