Originally Posted by Chuck S
There is your isssue then doing it in a word processor LOL Only took 3 pages for you to finally say that.
I really don't know how people create their product uploads, so I don't know for sure, it's just a guess. It's always smart to create a local copy somehow to prevent data loss before you enter anything online, especially anything that took time to create. Most of those creating product uploads enter them into a regular vB4 forum post so there is a backup copy, because I know they are all familiar with the vB4 editor. Some may use notepad, wordpad, Word or whatever else they have. I really have no idea the technique they use, but we are trying to standardize it somewhat now given these issues. Some certainly used whatever method they found to avoid the shortcomings of version 5 with the formatting glitches and so they found a way to workaround that.
Like I said the issue here is like when you type and you go to another line you hit the return key on and a double return is a double break. Our application correctly processes all that which is why no one can replicate your issue. |
The issue is wholly related to what formatting is being done.
Right- but the issue is that even if all those creating product uploads do it their own way, it would be nice if what they see in the ReviewPost advanced editor is how it appears on the product page when they are done. That's the ultimate issue, because even if one person's method adds extra returns or line breaks or whatever, they can't fix it if they can't see it in the RP advanced editor field. As it was prior to the fix you made yesterday, there was simply no way for anyone to remove those line breaks, even if their own method of creating the content added them. For whatever reason, there was no line spacing in the editor preview but two line breaks were added when the product was displayed.
Without your fix, their only choice was to start from scratch in the reviewpost editor. That's also not ideal, because like in vB4 or any online website, you can often lose data if you create it at the website. Not a big deal for a short post, but a real waste of time if you spend 30 minutes creating a product page and it glitches when you submit it for any reason from losing wi-fi to a server hang or whatever!
Anyway, it's all working nicely with your fix, but I do think it would be nice if the RP editor was true WYSIWYG, such that anyone uploading content could use whatever content creation method they prefer and still be able to tweak the layout once they paste it into reviewpost.