The issue here is who is steve at notbusy dot com
I know your saying your a long 10 year photopost customer so am I but the issue here is there is no licensed photopost customer with any licenses under that email which is the heart of your issue.
That is why you are not verified. I still have no idea who you are. Your not SirSteve the guy who has the action figure site right. That is the only Steve I know off the top of my head.