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Customer Service will email you once they fininsh processing your order. As far as the upgrade you can find instructions in the downloaded code under the documentations folder.
Basocallly upgrading is uisually uploading the entire contents of the downloaded code except the 2 config files,header or footer.htm files. You then run the upgrade script and select the upgrades from your version forward. There are three of them I beleive.
You should then be set.
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