View Single Post
Old September 16th, 2012, 11:26 AM   #6 (permalink)
Chuck S
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,647
https://account.live.com/ResetPasswo...3d1350&lc=1033

That should help you recover your login information for your hotmail account we have no control over there email accounts.

I am simply saying what I see as your information associated with the license.

You can email sales and request your license email be changed but that will take time as they are going to email you and have you verify you are who you meaning full name address credit cart number or any such other information deemed necessary.

The hotmail forgot password function should allow you to retrieve your hotmail account info and reset the password relatively easily. In fact I went through was able to enter your info the account is still there. You have the ability to reset the password through your mobile phone or by answering the security questions you setup.

You should be able to reset your hotmail account within minutes that is the point I was making. Hotmail or yahoo free mail accounts do not delete themselves. My wife uses one and is years and years old. Your call either go through the steps to reset your hotmail account at which point your photopost info can be sent to that account or you can reply to your sales email and I can send that to the proper people to work with you on changing the email associated with the license which will take a little while.

The end result though until you actually renew the license you can not get access to the code or obtain product support.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote