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Old August 22nd, 2012, 08:13 AM   #17 (permalink)
carsafety
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Join Date: Oct 2011
Posts: 169
Our general workaround was to create the product upload in a vbulletin forum post. Then, we would copy the displayed post (not the from the vB editor) and paste it into the reviewpost product upload section. That seemed to preserve the formatting, at least until this update.

I've played with a few settings so far, but none seem to help. Making it more unusual is that some of the product uploads were affected in formatting, while others were not. Even those that kept formatting seem to have had line breaks added. I suspect there is a difference in how some of the moderators created/uploaded/formatted their products or whatever else they did that varied from one to the next, but all were working prior to the update. Also, it still displays correctly for all of them when viewed in the advanced editor.

Here is an example of a product that lost it's formatting when viewed normally. The bold, font size and lists are gone. Without it, it is really hard on the eyes, not to mention that all the added page breaks make it huge in length.

ProRIDE - CarseatMoms Product Gallery

Attached is a photo of how it looks in the editor. Clearly, WYSI no longer WYG! The editor version is how it should still appear but something went awry.

Here is a link to a review that kept its formatting, although for some reason a lot of line breaks have still been added so it is no longer nearly as compact as it used to be, or as it still correctly appears in the editor.

Advocate 70 CS - CarseatMoms Product Gallery

All I know right now is that the update appears to have altered the format of all the reviews. Most have extra line breaks, some lost bold/font/list. If there's not an easy fix, this will be a major headache in terms of time to figure out the issue and possible to re-do all the reviews to make them look nice again.

Fortunately, we were smart enough to keep copies of most products in the forum section because of all the formatting issues we had initially, so I may be able to take the originals and re-upload them all if that helps. It's still a considerable effort, though, and so far I can't get it to work so I will have my moderators report if they can. If new uploads are unable to be formatted at all for some reason, I may have to have a backup restored and stick with the old version unless I can figure out a work-around:-(

As it is now, if I came to a product review page from Google and saw the wall of text with all the line breaks and no formatting, I'd immediately hit "back" and find another search result. It's really not a professional looking product site without adequate formatting.
Attached Images
File Type: jpg reviewpost.jpg (95.7 KB, 2 views)

Last edited by carsafety; August 22nd, 2012 at 08:45 AM.
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