I do not have any trouble upgrading anyone's site can not say I do upgrades installs of our software all the time though.
A couple bugs are expected to be found in any new version and in fact you found 2 which I provided a solution to.
If you want to receive product support you will actually provide information so that I can assist you. I have asked already for this. I already showed you explicit proof classifieds sends the actual emails.
You can send url admin login and ftp info to the contact us link in our site header.