When I have to sit here and try to interpret your responses for several minutes, that indicates that support is lacking. Perhaps you should hire a personal spell checker? Your grammar and general attitude gives off a horribly unprofessional appearance.
Now, on to your "fix". Answer me this, oh guru of PHP....
HOW DOES CHANGING THE DROPDOWN VALUES TO 'yes' INSTEAD OF 'Yes' FIX OUR PROBLEM? WE ALREADY HAVE THOUSANDS OF REVIEWS WHERE THE RECOMMEND FIELD IS STORED AS 'Yes'. SURE YOUR 'FIX' FIXES FUTURE REVIEWS, BUT IT'S NOT REALLY A FIX FOR THOSE OF US WHO HAVE BEEN RUNNING THE SOFTWARE FOR YEARS, IS IT?
This kind of garbage would never come out if you had quality control in place or did test driven development. You need to lose the poor attitude and start accepting critiques graciously. If you stand out and look from an outside perspective, you REALLY need to be doing a case insensitive comparison here, in case you ever make this idiotic mistake in the future. More importantly, this should really be a boolean field and not a yes/no field. I'm not sure why you would code it that way.
But I'm done here. I'm tired of attempting to reason with you. I can't wait for something to come along and replace this **** product. The only good thing you guys have is vbgallery and that's because it was purchased from a decent coder. Hopefully soon I can sleep well knowing I never have to interact with you again.