Hi Chuck, I understand and yes, that's what happened.
I renewed to get 7.1 and payed for the installation as well. Then, there was no updates at all until now. Almost the same happened from 6 to 7 and ok, I payed for it and then payed for an installation, the same for v5 and v4 I beleive, but now I just think its not fair and I really appreciate you pass on this to sales.
I actually pay for the product, not for forum access (which is included). So If I was able to post 21 times in one year with not a single update, what I am paying for ?
Thank you again for the help and will wait a response here or by mail.