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As I stated in my initial reply this is either a path or permissions issue. We seem to be getting nowhere on this issue here.
If the path is correct check that the uploads and data folders as well as any folders beneath them at every level are 777 permissions. Safe mode must also be off in php as noted in our requirements to run the application.
You can send us information like url admin login ftp info through the contact us link in our header.
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