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Old January 8th, 2012, 06:35 PM   #5 (permalink)
Chuck S
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Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,674
George

Yes I removed my personal full name and personal email address from public eyes.

I remember the initial site when you posted your email thats fine. That is not the issue here. I was asking clarification on what seems like you have been having issues that I am unaware of.

We installed a forum for you and the gallery product. Those installations where preformed and both where operational and everything was integrated fine. I remember you emailing and asking some basic operational questions and you asked about couple support questions and anything gallery related I am sure I answered and possibly probally directed you to invisionboard on any forum related questions since all we did on that end was an installation.

I do not remember us having any more correspondence that that. I remember no issues that at least where reported to us. I do know what type of correspondence you have been having with invisionboard which might have had you move servers or whichever. I do deal with lots of issues daily.

Now we are confronted with the issue I am seeing right now and that is where I am trying to assist you in a support capacity.

For whatever reason you moved servers and in order for you to properly integrate with that forum you would need to reinstall things to operate on the new server. There are urls and server paths and other such data that needs to be up correct for things to function. No doubt moving servers is what is causing your problems. I am just trying to suggest how to properly fix things from the two recent posts by you.

You can shoot me an email and explain what has transpired in the past 4 days and I can tell you what is best. Moving servers though definately means you need to rerun the install script.
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