Now I do not work for sales can not process orders or anything like that but I did do some investigating.
License 24009 was renewed on the 21st at 12:16 am which by my calculations meant you renewed your license on Monday
Anyway they processed your order. I beleive you might be confused some on which login details to use as I show you own 4 licenses. You can from the members area if you are already logged in logout. Hit the forgot password link there which takes you to the page to input the email on your license. Make sure to enter the paypal email you used as two of your licenses are assigned to that email. The last set of sign in details you get via email when you submit your query will be the members area credentials you want to use.
The reason you keep not being able to download is your signing in with license details of a license that indeed does not have access to download the software instead of your license which can.