Originally Posted by Chuck S
...the one thing left the owner did promise was a facelift or external makeover of the look of the product.
He did? Comments here over the years whenever the radical facelift of PP are brought up (beyond all the cosmetics) suggest the owner is really the one not eager to rock the boat, and not the coders. Has he shifted his position? 'Twould be wonderful to confirm.
The problem, Mike, in trying to please everyone, is that your beautiful product stays stagnant and ends up pleasing no one. You become too scared to introduce real advancements because you're worried you will lose some customers. It happens to every product as it grows. You must lose some...TO GAIN OTHERS. You can't keep everybody, guys, no matter how hard you try. Bring the product in conformity with new technologies and ideas. That's what the times call for. PP must go back to the drawing board and re-define the concept from its foundation.
I have used PP and your other products forever and I love PP in particular, but the truth, as bitter as it may sound, is that if another product comes along that dares to positively and creatively stir the waters, I will consider moving. No offense meant.