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You mean he is viewing your site using a mobile phone and trying to upload. Well the real issue here is determining what his error is so he needs to explicitly state that to you so you can assist him.
You really need to see is he talking about our application and what the real message is. I dont see anywhere we would be giving a message in the text uploads disabled. Thus knowing what the exact message is and where he is getting it might help form a real answer here.
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