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vbulletin.org is not a vbulletin company site.
vbulletin.com I beleive offers limited involvement support on there site although any hands on or email support is paid.
Our software is also alot cheaper than vbulletin and our policies are very clear. member support is free for the first year. After which you can purchase a members area renewal for $39.00 anytime you need.
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