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Old September 24th, 2009, 07:19 AM   #19 (permalink)
KenDude
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Verified Customer
 
Join Date: Oct 2006
Posts: 426
Exclamation Chuck, Need to spend some time troubleshooting with you!

Chuck,

Sorry to have to revisit this, but the new editor is causing all sorts of havoc.

Something is really messed up with this new editor and the way things are processed in background for the initial product review.

For example if I have the editor set to Basic or Wysiwyg, and have HTML in Product Fields turned ON, everything with my prior product entries (Articles as we call them and we have over 300 btw) shows up fine but with additional spacing (frustrating).

If I turn the editor to OFF and leave HTML ON, all of the articles show up with HTML tags in them EVEN THOUGH NONE EXIST IN THE DATABSE, I can edit the article and items show up as BB Code like [ B ] Bolded Item [ / B ] (extra spacing added just for this example to show what I mean) but when the article shows up they appear as < B > Bolded Item < / B >. Which is VERY frustrating.

So I thought, OK just turn the editor OFF and turn HTML OFF, well guess what - SAME RESULT a bunch of HTML tags, photos no longer show up, etc.
I would have thought that having both off would have meant the system would have worked the same way as it did prior to 4.2 but evidently something that is processing all the text and tags in the background has fundamentally changed in 4.2, is there some way to go back.

My suggestions, pleas actually

1) Fix 4.2 so it will work as it did before 4.2 if you have the WYSIWYG editor set to OFF and HTML OFF.

2) Do away with this WYSINWYG 3rd party editor and simply use the built-in editor from vbulletin instead which my members understand from the forum. I tried the new WYSIWYG 3rd party editor and my members hated it because when you went to edit prior articles in it, it was just a bunch of HTML gunk which members couldn't make heads or tails off.

Right now with the system set to BASIC and HTML ON, I can display old articles fine, but any member who creates a new article has their article show up with a bunch of HTML tags in it as opposed to those tags working and making something bold or showing a photo, etc. I have had articles that I've fixed up and saved with BB Code tags instead, only to have a member go in and edit one word and suddenly all the BB Code shows up as HTML non-working tags instead, even with HTML turned on, so somethign isn't working right.

I'm happy to work with you to try to get to the bottom of it because right now this is VERY painful to live with!

Thanks!
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