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have you checked to see if the images are making it into the upload directory for the users?
I know when I upload at your site, my upload que remains '0', so that means the images are not there. I would suggest reuploading the base uploadphoto.php, uploadphoto.tmpl and uploadphoto2.tmpl file to start with. Have you done that?
If that doesn't work, try installing a test demo on your site, and see if the base install does what it needs.. if so, then you will know if there is a problem with the script or not.
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