Sorry Chuck, you've kind of lost me.
When someone gets the email for them to click on (sent to their email inbox) and they click the link they get the 'Sorry, but we are unable to verify this account' message.
I don't know if this page will come up for you but this is what they see: http://www.recordproduction.com/revi...num=1246796317
They can log in to the reviews site but have no permission to add any reviews or upload anything.
If I have the box ticked in the admin area to not require verification people can do everything.
As a matter of interest, I've noticed that people who are able to add reviews are able to add multiple reviews for the same product. How is that disabled?