I am very discontented with the service.
I write to him(her) every day and you are late 24 hours in answering me.
After 3 days he(she) asks me for total access to my database by means of phpmyadmin. For safety motives I ask to use http: // mysql.navicat.com/download.html or a similar program that you want, but refuses.
After 5 days of a technical very slow support and I ask for the return of the money of that the program does not work him and he refuses.