[ThePharaoh]

And my answer to this is explicit: The database does exist. It's the smf database. The user is the cp admin which, by default, has all permissions. I have had no problem with 3 additional program installations requiring access to that db. I installed 2 programs just days ago, using their bridging routines and it all went without a hitch. My chat program table was created IN the smf db. So, if I didn't do the install correctly, the database doesn't exist, and the permissions aren't correct? How could this be possible? No problem with the chat program accessing the db. CMS? No problem accessing the db. Your competitor... Coppermine? No problem accessing the db.

So, why should PP be any different?

I verified my db username and password (like, I even needed to, given the previous scenario?) and they are entered correctly in the PP installation fields, as are the localhost and db name.

The dbase exists. My permissions are correct.

The PP config_inc source code, as modified by the installation program, is the same.

I even added a different user to the database, giving all permissions, and tried, changing the install program fields to match. Same error. I tried making PP stand alone. Same error.

I ran the phpinfo program and verified the db base info & settings.

Bottom line: If every other program I installed had no problem verifying the db's existence and accessing it smoothly, that must mean I know what I'm doing in the first place... so, why isn't this the same with PP?

There is a full money back guarantee for my purchase of PP, correct?

- Mark