| | Gallery User's Album Error as Full
One of my gallery users has received this message when attempting to upload new images:
Fatal error: Allowed memory size of 62914560 bytes exhausted (tried to allocate 3600 bytes) in /home/****/domains/heritagescrap.com/*****/Gallery/image-inc.php on line 116
Please note that I have placed **** to protect my site.
I believe she tried to upload a very large PSD file instead of a jpeg. I know this happened once before, but a hired tech was helping and fixed it. She said that the image was stuck in this user's q. Is the same issue?
How do I fix this for her? Other users are uploading fine. I have looked in the admin panel and the maximum multimedia upload size is set at 1500000. I don't know where I would look to see her Queue to free up the image.
Thank you for your help.