PhotoPost Community - View Single Post - Search Stopped Working -- Best Way to Troubleshoot?

Jennifer Marx · April 21st, 2008, 11:57 AM

Hi!

When we upgraded a month or so ago, the search function in PhotoPost ceased working. Everything else seems to work fine. What would be the best way of troubleshooting this? I made a couple of template modifications (not related to searching), but I understand this means I may not be able to get technical support. Should I install the software, without modifications, in a new directory, link it up to the database, and see if the problem persists. Any suggestions would greatly appreciated.

Thanks!

April 21st, 2008, 11:57 AM	#1 (permalink)
Jennifer Marx Member Verified Customer Join Date: May 2007 Posts: 38	Search Stopped Working -- Best Way to Troubleshoot? Hi! When we upgraded a month or so ago, the search function in PhotoPost ceased working. Everything else seems to work fine. What would be the best way of troubleshooting this? I made a couple of template modifications (not related to searching), but I understand this means I may not be able to get technical support. Should I install the software, without modifications, in a new directory, link it up to the database, and see if the problem persists. Any suggestions would greatly appreciated. Thanks!