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Yes thanks for your observation most people do not understand this. Thats why I use vbulletin as an example since they are one of the biggest software manufacturers in our market. They use the same policies as us. I can not say why they do it but i know our bank requires us to hand process orders for authenticity and it protects both you and us. The merchandise is non tangible goods. Therefore we do things like check address records on the name. The email ownership IP tracking domain ownership etc to ensure the person purchasing from us is a legitimate order and customer. As Optima points out most orders are processed within a few hours. Usual hold ups are from customers not answering emails customer service sends with questions.
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