Error creating thumbnail since upgrade 5.3 to 6.0
I've been searching through postings on the forum for help with a problem we are having since I upgraded our PhotoPost from 5.3 to 6.0
It's the fairly common error :
Error creating thumbnail! Error code: 1
"/usr/bin/mogrify" +profile "*" -size 0x100 -quality 100 -geometry 0x100 '/d01/meguiarsonline/forums/photopost/data/500/thumbs/vintage3.gif'
I have verified that the data and upload directories and ALL subdirectories are set to 777 for permissions. In addition I verified that:
1) the mogrify path is correct
2) the photo files are in fact uploading successfully into the upload directory
If I run mogrify manually using the same command I get a file not found error in the Linux shell shown here:
mogrify: unable to open image `/d01/meguiarsonline/forums/photopost/data/500/thumbs/vintage3.gif': No such file or directory.
mogrify: missing an image filename `/d01/meguiarsonline/forums/photopost/data/500/thumbs/vintage3.gif'.
So I what it appears to be happening (or not happening in this case) is that the file is never being copied from the upload directory to the thumbs directory under the category directory in data.
What would cause this to happen? More importantly, what can I do to fix it as we have this on a live forum and users are getting a little bit anxious.
Thanks for your help!