[mstanfa]

I paid for branding free and also for installation service. After over getting no reply from anyone after several days I got a friend to do the installation. So how do I get them to send me a refund since they never respond?

Next I was supposed to recieve an email again from customer service about removing the branding from the site and again after repeated emails I have recieved nothing. Is there anyone alive in customer service? How do I get them to respond?

I am planning on purchasing another two licenses definitely and possible a third (against my partners wishes) in the next month or two. I like the software but customer services lack of response makes me (and my partners) nervous.

How do I get someone to respond???