The non fiscal portion I am referring to is it makes no sense for the Photopost company to release an import script from one of our 129.00 gallery to our 59.00 gallery. It is not done. There are usually upgrades or imports to go up the line not down.
I don't think you are grasping what I'm saying. As long as you keep talking about dollars and cents, going from one product to another will ALWAYS make the company more money due to the license restrictions this company imposes on it's customers.
You have a subset of customers that, for whatever reason, are not entirely satisfied with their Photopost Pro set-up and they wish to use another product that you offer.
I have a suggestion: write up professional import scripts for going to/from either product and offer them for sale in addition to the current license fee structure you have going on here. Support them OFFICIALLY.