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KenDude · October 31st, 2006, 12:25 PM

Ok I tried to open a Trouble Ticket on this but when you click the link on the Members page for Ticket System you get a FILE NOT FOUND error, that seems to be the case for ALL products (Classifieds, Gallery, ReviewPost, etc.)

So I sent an email to the Contact Us link, I sent a PM to Zachariah and figured what the heck I might as well post here too.

Website is http://www.caymanclub.net

I was running 2.0 just fine (no hacks) a recent install with say a 100 or so photos online (some of which are used for Articles so I CANNOT lose my photos or all of this work will have to be redone).

I uploaded the files to the server via FTP as instructed, ran the installation php file and chose "upgrade". I received back the following error:

Database error in vBulletin 3.6.2:

Invalid SQL:
ALTER TABLE ppgal_settinggroup ADD PRIMARY KEY (grouptitle);

MySQL Error : Multiple primary key defined
Error Number : 1068
Date : Tuesday, October 31st 2006 @ 09:14:44 AM
Script : http://www.caymanclub.net/admincp/vbgallery_install.php
Referrer : http://www.caymanclub.net/admincp/vbgallery_install.php
IP Address : 72.128.7.97
Username : K-Man S
Classname : vb_database

I have done NOTHING since. I haven't touched the database, haven't touched any files, haven't re-run anything because I want Zachariah or someone from PhotoPost to fix this ASAP and I don't want to do anything else that might make matters worse.

Is there some other way I should be seeking support, is there a phone # to call? or is this it no ticket system, just a post and hope?

October 31st, 2006, 12:25 PM	#1 (permalink)
KenDude Member Verified Customer Join Date: Oct 2006 Posts: 299	2.1 Upgrade from 2.0 Failed Install!! Ok I tried to open a Trouble Ticket on this but when you click the link on the Members page for Ticket System you get a FILE NOT FOUND error, that seems to be the case for ALL products (Classifieds, Gallery, ReviewPost, etc.) So I sent an email to the Contact Us link, I sent a PM to Zachariah and figured what the heck I might as well post here too. Website is http://www.caymanclub.net I was running 2.0 just fine (no hacks) a recent install with say a 100 or so photos online (some of which are used for Articles so I CANNOT lose my photos or all of this work will have to be redone). I uploaded the files to the server via FTP as instructed, ran the installation php file and chose "upgrade". I received back the following error: Database error in vBulletin 3.6.2: Invalid SQL: ALTER TABLE ppgal_settinggroup ADD PRIMARY KEY (grouptitle); MySQL Error : Multiple primary key defined Error Number : 1068 Date : Tuesday, October 31st 2006 @ 09:14:44 AM Script : http://www.caymanclub.net/admincp/vbgallery_install.php Referrer : http://www.caymanclub.net/admincp/vbgallery_install.php IP Address : 72.128.7.97 Username : K-Man S Classname : vb_database I have done NOTHING since. I haven't touched the database, haven't touched any files, haven't re-run anything because I want Zachariah or someone from PhotoPost to fix this ASAP and I don't want to do anything else that might make matters worse. Is there some other way I should be seeking support, is there a phone # to call? or is this it no ticket system, just a post and hope?