All right, I'm not going to give up on the alphabetical listing thing just yet. This is not a new problem, but an old annoyance that we can remove once and for all! Don't give up on me now, Chuck!
How is it that when you sort the products in order of title, using standard reviewpost feature, the script is able to do it perfectly --- it grabs the first letter of the title, nothing else, to sort the list. But we can't use the preexisting ability to sort products slightly different?
There's something missing here...