Originally Posted by KW802
When you sent an email on 1/18/2006 was it to gain access to the downloads or was it to request the 90 extension after you downloaded the new package and updated the copyright?
Here's the message I sent on the 18th
Thank you for offering continued support for the VBadvanced Gallery product I purchased less than one year ago. (expires 6/9/2006). I must have missed the email from Vbadvanced that gave me a user and password on your system.
You will find me listed as user Edward, license (removed in this message)
Please allow me access to the Member area on your site.
Edward Stacey, Gwinn Michigan
Additionally, I am interested in the advantages of using the Photopost pro over the VB Gallery - do you offer an upgrade from one to the other? How much?
Thank you for your time, Edward
What I received the next day:
Now as far as being "offered" anything, I wasn't.. this is where I'm told that its my own fault for not going back and reading old messages and "taking advantage of an offer"... But I ask you to show me in Scotts message: http://www.photopost.com/forum/showp...10&postcount=1
Where it says I'm supposed to email something to take advantage of any offers. I couldn't find it, even when I'm re-reading it. I don't even see where it says I'm supposed to notify anyone if I did make the change! At this point, I really don't give a rip about "extending" or "free" anything... I merely wanted to get my licenses linked...
I finally did that today... by entering the OLD password originally sent to me.. Your system doesn't take into consideration someone changing their access password (the access name never changed). The clue was when Chuck told me to enter the "addy" as he put it.. The address never changed of course, but the password did... (Heck Chuck, where do you enter the "addy" anyway to link licenses?)
At any rate, if you don't EXTEND my license, thats ok.... if you want to play that hand.. I'll go along with it. I have until JUNE to do anything anyway. Hey, ya think I should spend some more money and just buy another product from photopost?