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Chuck S · March 28th, 2006, 10:38 AM

I do not think you understand what the offer and the requirements to be able to get the free members area extention and I would suggest that you read this

http://www.photopost.com/forum/showt...51#post1151451

Since you did update your copyright and email customer service within the 90 day window you are not able to get the license extended to June 2007 so your members access would expire June 2006. Asking in a helpdesk thread how to retrieve your members access details would have nothing to do with the offer directly. If you emailed customer service before 2-22-06 with your site url and asking for the license extention then gladly take that up with them but from what I am reading by you that is not the case here.

Now as far as your license linking the link button works fine. I have 5 licenses linked together under my Photopost area. I would suggest if you do not have the correct info to link your vbgallery license to another members area that you enter the email addy on file for your vbgallery license and the system will mail you the access details and you can link it under your reviewpost area. If it says invalid license it is because the info you enter is incorrect. Double check the information you are entering on the link box as it has to be typed correctly.

http://www.photopost.com/auth.html

March 28th, 2006, 10:38 AM	#14 (permalink)
Chuck S Photopost Developer Verified Customer Join Date: Jun 2002 Location: Abingdon,MD Posts: 66,788	I do not think you understand what the offer and the requirements to be able to get the free members area extention and I would suggest that you read this http://www.photopost.com/forum/showt...51#post1151451 Since you did update your copyright and email customer service within the 90 day window you are not able to get the license extended to June 2007 so your members access would expire June 2006. Asking in a helpdesk thread how to retrieve your members access details would have nothing to do with the offer directly. If you emailed customer service before 2-22-06 with your site url and asking for the license extention then gladly take that up with them but from what I am reading by you that is not the case here. Now as far as your license linking the link button works fine. I have 5 licenses linked together under my Photopost area. I would suggest if you do not have the correct info to link your vbgallery license to another members area that you enter the email addy on file for your vbgallery license and the system will mail you the access details and you can link it under your reviewpost area. If it says invalid license it is because the info you enter is incorrect. Double check the information you are entering on the link box as it has to be typed correctly. http://www.photopost.com/auth.html __________________ Photopost Developer and Support Engineer Please do not PM me for support or sales questions. Thank you for your understanding. Last edited by Chuck S; March 28th, 2006 at 10:46 AM.