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Hmmm seems tonight another user had this same issue after about 4 tries. Then she sent me her log in details and I was able to upload it ok - and also saw her 4 past attempts to upload it pending there and I unchecked those and then uploaded one copy of the photo (again logged in as her just on my computer) and all went as normal. What might this suggest? What could I suggest to others as a resolve if this continues to occur?
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