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Originally Posted by clearchannel My clearchannel username is the username associated with the gallery software. The email address used for the clearchannel account is the email address associated with the gallery software. While logged in as clearchannel, if I click on the license info/downloads it takes me to the photopost software. |
Clearchannel the other day when you first asked about the verification tag I checked the email you were using for your forum account clearchannel and there are no license holders with the hotmail account you had entered in your forum account email spot. Hense I suggested you change it to one associated with your license.
You changed it to the one for your vBGallery license and you are now verified.
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When logged in with my photo post user account, if I click on license info/downloads it takes me to the photopost download area where I am welcome to download the photopost 5.21 software. Yet I show as a registered user, not a verified customer.
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Same thing here you. You have a second forum username account then you would need to change that account to an email associated with your Photopost license. That would be the one with photopost in it.
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I tried to link both licenses together, when I add my clearchannel info to the photopost download page I receive the following message:
The username/password you entered to link a license did not match any license in our database.
I get this message even thought I am showing up as a verified customer.
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You must have been copying and pasting and some stray characters where being copied. I tried it and your all linked up.